Where can I find my finances and my payable items?
You can find your finances, payable items, pro forma invoices and invoices and you can start to pay on My finances
page that can be found in the Personal menu in the top menu bar.
You can learn more about our actual fees in Fee Regulation
I cannot find my pro forma invoices and invoices and related payable or paid items. Where can I find?
Pro forma invoices and invoices are related to the month of their accounting periods i.e. if current month is e.g. March, and a pro forma invoice or invoice was created of payable items of February accounting period, then you will find that pro forma invoice or invoice if you select the adequate date of the payable or paid finance items.
How can I receive a pro forma invoice or invoice in one selected collecting currency in an accounting period?
You can read more about it if you click on this link
How can I know that a paid or payable item was placed or will be placed on a collecting currency pro forma invoice or invoice?
Inside the detailing table of finance items if the fee amount appears as a link and there is
sign in front of it, then if the fee item has already been invoiced, it appears in the converted currency but if it will be invoiced later on, it appears in its original currency. By clicking on the link, you can learn more information about the conversion.
Which exchange rates are used to currency conversions?
You can learn more about it if you click on this link
Do I have to pay success fee for a did not occur or unsuccessful status transaction?
Transactions with did not occur or unsuccessful status are free of charge.
How can I pay my pro forma invoices or invoices?
Currently, you can only pay through PayPal payment system.
What happens if I pay my pro forma invoice or invoice late?
If the payment deadline of a pro forma invoice or invoice expires, the user status will automatically be changed to inactivated. Payment deadline is 15 days after the pro forma invoice or invoice has been created. If every late pro forma invoice and invoice have been paid and there is not any reason to keep the inactivated status, then the user status will be set back to the previous one.