Loading one of my previous or automatic offers related to this product
At this part you can load in one of your previous or automatic offers therefore, you can make an offer within a minute or less if you do not need to change it.
There are some country links in quantity piece price table that I have not specified. What are those?
Those countries show the joined buyers’ countries that have not been specified in shipping table by you. In this case, those countries pick up the shipping data of every other country row within the shipping table above.
How can I delete a row from the quantity piece price table and what happens thereafter?
At the beginning of every row, there is an active deletion icon
or if that row is the first place row, then an inactive deletion icon
will appear. If the active icon appears, that row can be deleted. If you delete a row, the quantity limits of previous or next row will change. This is necessary to remain continuance among the quantity limits. Furthermore, our system will change every quantity limits such way if you do not notice the quantity changing, then you do not suffer any loss either.
What is return policy and how to fill it out?
In return policy you can specify how your buyers can return a product to you if they are not satisfied with it. You can save the entered return policy as default or you can load the default one in. The description of return policy is adjusted to the language of group buy. If you would like to set the default return policy, you need to go to My profile
page in Personal menu in top menu bar. You can learn more about the settings of the default return policy if you click on this link
How can buyers pay the price of products for me later on?
The payment account data were used in user verification will be sent to sure buyers and they can pay the price of the products to that account.
How can my offer become the first place offer?
First of all, you need to make the best offer to buyers. The buyers' total quantity needs to reach the minimum quantity level of one of your specified quantity piece price rows.
Your chances can be influenced by shipping prices. The lower the prices the greater the chance that your offer becomes the first place offer. Our algorithms take into consideration the shipping prices if more sellers have the same primary piece prices.
If you exclude one or more countries, your chance to become the first place seller will decrease as well.
It is recommended to check out the order of offers and joined buyers’ maximal piece price limits and related quantities on the upper part of the Making an offer page. You can make your decisions easier if you rely on those information.
Our algorithms will choose the first place piece price starting from the lowest displayed piece price and move upward on them.
How the order of the piece prices to be formed?
The order of sellers’ offers is always changing due to the newly submitted offers. In the following list, the next point will become valid if the current point is the same in more offers. When a next offer and its displayed piece price will be taken, then the comparison will start from the beginning of list:
- displayed piece price (base piece price + shipping price) of the primary country in ascending order i.e. smallest the first
- possible and sure buyers’ total quantity in descending order i.e. the greater has the priority
- average shipping price taking into consideration the buyers’ total quantity in ascending order i.e. the smaller has the priority
- minimum quantity in ascending order, i.e. the smaller has the priority
- maximum quantity in descending order, i.e. the greater has the priority
- if every previous point is equal to each other among the offers, then time order will be the decisive i.e. the earlier has the priority
Why is there a time limit to make an offer and how does it work?
Time limit is necessary because of the expiration time of the running of group buys and other operational reasons. If you edit or save data before the submission of your offer, then timer will restart from the original time limit except if the group buy will end sooner than the original time limit.
Why is the first place offer limitedly editable?
If such type of modification happens in the first place offer that it cannot remain the first place offer status, then stepping back can happen in the progression of group buy. Limitation applies to country exclusion, prices of shipping table that can only be decreased and quantity limits of first place row that are also only extended. First place base piece price can also only be decreased.
What can I do if I would like to withdraw my offer?
You can withdraw your offers in sell side of product information page by clicking on the related icon in the middle of the page. First place offer can be withdrawn at every 12 months but every other case there is no limitation.
I excluded countries from my offer and a (-2 pieces) text appears beside the link. What is this?
This number shows (it can be more or less than 2) how many buyer pieces have been excluded from your offer so you can sell less products by this pieces if you will become the first place seller at the end of the group buy. Your chance to become the first place seller will also decrease i.e. to reach the minimal quantity levels of your offer will be harder.
How can I enter or modify the data of a shipping table row?
Every shipping table row within the table can be modified in 2 ways if you click on the modify link at the beginning of the row or if you click on the name of a country (if it is possible). If you click on the modify link, you can modify more countries that are selected under the shipping data. If there is only one country in a row or you click on a country link within a row, you can only modify the data of that one country. If there are more countries in the modification pop-up window and all of them will be unselected, then none of them will be modified. Shipping table rows are in alphabetic order according to their first country and countries within a row are in alphabetic order as well.
How can I delete a shipping table row or country?
If your offer is the current first place offer, you cannot delete previously submitted shipping table rows or countries. In every other case, you can delete shipping table rows and countries by the active deletion icons
. If you see inactive deletion icon
in front of a row or a country, you cannot delete that one.
What is the every other country row in the shipping table and how to enter its data?
If your offer is the current first place offer, you can enter shipping price of this row as maximum level to every newly specified country. In every other case, you can freely modify your offer. Every other country represents those countries that you have not specified in the shipping table at all. If someone joins from an unspecified country, they will receive the shipping data of the every other country row. Therefore, it is recommended to enter such shipping price to the every other country row that you cannot realize any loss in case of the farthest shipping country either. Furthermore, the adjustment of the shipping time is also recommended to the furthest shipping country.
What is joined buyers' countries row and why such countries appear in it that I did not specified?
Those buyer countries will appear in this row who have already joined from the shown countries but you have not specified shipping data for them yet. Buyers who join from those countries will receive the shipping data of the "Every other country" row. If you click on the modify link at the beginning of this row or on any individual country link, you can modify shipping data of those countries.
How can I specify new shipping data and countries?
You can even specify shipping data for new countries before any user joins from those countries. You only need to click on "Specify shipping data for further countries" button and fill the fields of the opened pop-up window out. You can see some continent names above the country names by which you can select every country of a continent. If none of the countries is selected, then no new row will be created in the shipping table.
Why a previously specified country disappears from the shipping table?
A shipping country can disappear from the shipping table if you exclude it in the country exclusion pop-up window. If you deselect that country in the excluded country pop-up, you can specify its shipping data again.
Why do countries appear in inactive grey colour in newly specifiable shipping country list?
If you previously excluded or specified a country of the country list, those will appear with inactive check-box and in grey colour. If a country has already been specified, you can modify it within its shipping table row.
How to select estimated shipping times in the shipping table?
Important to note that payment grace period and handling time will be added to estimated shipping time i.e. you need to specify the real shipping time because when you send a shipped product notification to a buyer, our system will recalculate the shipping date based on the specified shipping time. Furthermore, our system can only manage Saturday and Sunday as non-working days therefore, you need to take into account those days that are differed from weekend days. It is also recommended to take into consideration the distance of a destination country from the location of products.
What is shipping price discount and how can I set it?
If a buyer would like to buy more products, then sellers can enter shipping price discount per piece for them. Every single shipping discount is related to a quantity interval and if a buyer sets their own quantity within a quantity interval, then that buyer will receive the discounted shipping price of that quantity interval. In this case the discounted shipping price will be added to the base piece price that will appear as a lower displayed piece price for the buyer as if he/she buys only one piece. Because every single buyer has a maximum limit for the quantity of the product in group buys, sellers can set this maximal buyer quantity as maximal quantity for shipping price discount.
Why can I only enter the minimum quantity for the first row of quantity piece price table and does its value need to be 1?
You can enter any positive integer number into the minimum quantity of the first row. In next rows our system will calculate minimum quantities that are the maximal quantity of previous row plus one. This step can also increase the clarity of table and it can prevent quantity limit overlaps. If you would like to modify a minimum quantity limit, then you need to modify the maximum quantity of the previous row.
What is the displayed piece price in quantity piece price table and can there be more of them?
Displayed piece prices will appear for buyers. They are the sum of the base piece prices and shipping prices. Of course, you can specify different displayed piece prices if you enter different shipping prices to shipping countries. Shipping discounts can modify the displayed as well.
Why are base piece prices necessary to be ascending order in quantity piece price table?
By this step quantity piece price table can be more transparent. If you would like to enter the same base piece price to a new row, it is recommended to increase the maximum quantity limit and handling time of the previous row.
How to select handling times in quantity piece price table?
It is important to know that our system handles only Saturday and Sunday as non-working days therefore, if the non-working days differ from the weekend days in your country, you need to take into consideration them at handling times. Furthermore, there is a payment grace period that can be used as handling time as well. Handling times are suggested to be specified based on the maximum quantity of their row in order that you have enough time to handle the last shipped product too. Do not forget if you send shipped product notification to a buyer, our system recalculates the shipping date based on the current date and shipping working days.
The handling time need to be greater than or equal to as it is in the previous row.
A country link appears beside the piece price label in the quantity piece price table. What is that?
If you click on that country link you can see countries have been specified in shipping table. If you select a country, its shipping price and calculated one piece displayed piece price appears. Displayed piece price will appear to buyers who have joined from that country.